Returns Policy

Your rights to return goods are protected under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulation 2013, as well as the EU Consumer Rights Directive and our terms and conditions will not affect your statutory rights. 


The returns policy forms part of our Terms and Conditions and such is binding. To view this policy in its entirety, please view



  • The box and packaging of a collectible item is deemed to add significant value, as such this is classed as part of the product and may form the basis of a refusal for return. Under these circumstances we may offer to repair or replace the product but not the packaging.
  • Our guarantee and your right to return will be null and void if the item or packaging has been interfered with or misused in any way.
  • Damage caused by external sources or misuse does not constitute a part of this guarantee and is therefore excluded.
  • The buyer assumes all responsibility when carrying out any work or modifications on an item and acknowledges their understanding that the warranty will be voided by doing so.
  • Our guarantee does not cover consequential damages of any type.

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